24-Hour Emergency Assist

independant full 24-Hour Emergency Assist

24-Hour Emergency Assist Services

Help, I’ve just crashed my car!

Stay calm and make the accident scene as safe as possible. Notify police if there are injuries or property damage if the owner is not present.Make sure YOU DO NOT ADMIT LIABILITY, no matter what the circumstances.

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OTHER SERVICES

PANEL BEATING

In the event of an accident, our team of experienced expert panel beaters can service any necessary panel beating repairs to restore your vehicle to its pre-accident condition.

PANEL BEATING

We use the latest equipment and techniques to ensure precision, safety, and a flawless finish every time.

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SPRAY PAINTING

Trust in Richmond’s best for professional and affordable spray painting services, delivering rich, liquid colours and a deep, high-gloss finish. We use advanced European Glasurit Paint.

SPRAY PAINTING

Our spray painting is truly unmatched for colour accuracy, finish and durability. We take pride in delivering excellence.

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CUT & POLISH

Australia’s climate is extremely harsh and corrosive on your car’s paintwork. Fortunately, regular professional polishing and waxing, helps protect your vehicle’s finish—keeping it clean and shiny.

CUT & POLISH

Our expert team uses high-quality products and proven techniques to restore and preserve your paintwork.

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24 HOUR ASSIST

If your car is not driveable after an accident, call 9429 3966 for our trusted 24-hour emergency assistance service. Our highly reliable towing team will get your vehicle safely to our workshop without delay.

24 HOUR ASSIST

At Automotive Panel Service, we understand how stressful accidents can be, which is why we’re here to help.

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Third Party Information to Exchange

Drivers Licence Number (Mandatory):

Driver's Details

Full name
Address
Phone number
Vehicle registration number
Vehicle owner's name (if different from the driver)

Insurance Details:

Insurance company name
Policy number

Other Important Information
to Collect:

Time, date, and location of the accident
Details of any witnesses, including names, addresses, and phone numbers
Photos of the crash site and damage to cars or property
Note the weather conditions and any road factors that may have contributed to the accident

If your car is driveable

Call us on 9429 3966, and we can assist you with lodging an insurance claim with either your insurer or the other parties insurance company depending on the circumstances.

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If your car is NOT driveable

Do not drive an un-roadworthy vehicle, to obtain a tow truck, call 9429 3966.

It's your right to determine where the vehicle is to be towed, not the tow truck driver.

It's imperative that your clearly stipulate your preferred repairer to ensure this is where your car will be towed to:

Automotive Panel Service, 118 Murphy Street Richmond. Ensure Automotive Panel Service is recorded on the “Authority to tow” form BEFORE SIGNING IT. Make sure you keep the customer copy.

Seek assistance and further advice from Automotive Panel Service; we will even be able to process your insurance claim for you.

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