A scratch is not a single thing.
It is a location in the paint system where light is being bent differently. The trick is working out whether the damage is only in the surface layers, or whether it has cut through to colour, primer, or metal.
Most “scratches” people notice in Richmond carparks are one of three realities:
| What you see | What it usually is | Can it be polished out? | What typically works |
|---|---|---|---|
| A dull scuff that disappears when wet | Clear coat scuffing | Often yes | Machine polish, sometimes with compound |
| Black streak on a light car, paint still looks intact | Paint transfer | Usually yes | Solvent-safe removal, then polish |
| A sharp line you can feel with a nail | Cut into clear coat or deeper | Sometimes improves, often not perfect | Polish may reduce it, touch-up may be needed |
| Body colour missing, primer showing | Through colour layer | No | Touch-up and blend or panel repair and refinish |
| Bare metal visible | Through all layers | No | Repair and refinish, rust prevention matters |

A polish can reduce how obvious it looks, but if the scratch has cut through the clear coat into colour, primer, or metal, it will not disappear.
If it fades when wet and does not catch strongly with the plastic-bag fingertip test, it is often clear coat scuffing and may respond well to polishing.
Paint transfer is usually another object’s paint sitting on top of your clear coat. It often removes with the right process, followed by polishing.
Mild products can improve light scuffs, but aggressive rubbing can dull the finish or unevenly thin clear coat. If the scratch is through paint, hand products will not fix the underlying issue.
It can improve surface scuffs and transfer. If the bumper is gouged or the paint is broken through, polishing will not make it invisible.
If the scratch is obvious, on a prominent area, or down to primer/metal, repairing it can improve presentation. For minor clear coat scuffs, polishing is often enough.
That is the point where sealing and proper refinishing matters. Bare metal can begin oxidising, and a quick assessment is worthwhile.